Business management consists of ensuring the smooth running of operations and the well-being of employees. To choose projects to undertake, list potential projects by evaluating your needs. Then prepare a solid business case including a cost assessment (preferably a range) and enumeration of positive impacts. Do not forget to prepare a plan of human resources required for each project.
When deciding to mandate consulting firms, you must have a plan. It is important to frame their work by determining the deliverables they will have to produce and communicating precisely the project parameters. You must know the expertise of the firms before inviting them to submit a proposal. Maintain healthy competition by inviting at least three different firms. The lowest price does not always represent the greatest value.