Independent ERP audit
Redressement de projets

ERP audit: know what is blocking the project before you fix it

An independent ERP audit evaluates the project as it actually stands, without defending the software vendor, implementation partner or original plan. PlanAxion reviews scope, governance, cost, data, integrations and risk to identify what should be corrected first.

Plan technique annoté utilisé pour diagnostiquer et redresser un projet TI ou ERP en difficulté
Warning signs
Warning signs

When an ERP audit becomes useful

An audit becomes useful when teams no longer share the same view of the project, gaps keep accumulating or an important decision is approaching. The goal is to establish the facts before deciding whether to correct, renegotiate, reframe or recover the project.

Scope is no longer clear

Requests keep being added, exclusions shift and nobody can say exactly what is included.

The implementation partner and client see the project differently

Responsibilities, assumptions or acceptance criteria are being interpreted differently.

Cost, schedule or risk is becoming difficult to explain

Leadership can see the gaps, but not yet their causes or the realistic options for correcting them.

Audit scope
Our assessment

What we examine

The audit connects operational, contractual and technical facts so the conclusion is not based only on the status presented at the steering committee.

Scope and governance

Decisions, responsibilities, scope changes, risks and escalation mechanisms.

Implementation partner and contract

Assumptions, exclusions, deliverables, client dependencies and acceptance criteria.

Data and integrations

Data quality, migration, critical interfaces, ownership and testing status.

Go-live readiness

Testing, adoption, operations, support, open decisions and risks that must be closed before go-live.

ERP audit method

An audit that separates facts from impressions

We cross-check project documents, decisions, the contract, dependencies and key interviews to establish a shared and verifiable view of the project.

1

Collect

Gather the facts: scope, contract, plan, risks, decisions, data, integrations and testing status.

2

Review

Compare what was planned, what has been delivered and what actually remains to be done.

3

Test

Validate critical assumptions with teams and available evidence, not only project status reports.

4

Prioritize

Rank gaps by their impact on value, go-live, budget and operations.

5

Report

Give leadership a clear view of the decisions to make and the actions to launch.

Audit priorities

Action plan

Stabilize governance

Restore a clear and useful decision cadence.

Priority

Clarify responsibilities

Assign every decision, risk and deliverable to an owner.

Priority

Secure dependencies

Identify what is actually blocking the critical path.

To address

Restart execution

Rebuild a deliverable plan and a realistic follow-up cadence.

To restart

Deliverables

What you get after the audit

The audit should leave leadership with an actionable view: what is under control, what is not, why, and what needs to be decided now.

Audit deliverables

1

Gap assessment

Gaps between the target, the contract, actual execution and the conditions required for success.

2

Risk and decision register

Confirmed risks, required decisions, owners and dependencies.

3

Prioritized action plan

Actions ranked by impact, urgency, dependency and ownership.

4

Items to clarify or renegotiate

Assumptions, exclusions, responsibilities or commitments that create risk for the client.

5

Governance assessment

Roles, committees, escalations and decision rules that need to be strengthened.

Decision register

Example

Weekly steering committee

Planned

Critical scope freeze

Decided

Dependency validation

In progress

Deliverable priority

To decide

Audit dashboard

In assessment

Status

Under control

Risks

Prioritized

Decisions

On cadence

Sample audit steering deliverable. Indicators and thresholds are adapted to the actual engagement context.

Frequently asked questions

What to know about an ERP audit

Straight answers on the role of the audit, its scope and how PlanAxion works with internal teams and the implementation partner.

What is an independent ERP audit?

An independent ERP audit is a client-side assessment of scope, governance, the contract, the implementation partner, data, integrations, testing and project risk, with no commercial interest in the software or implementation. The result is a fact-based view of the gaps and decisions that matter.

When should an ERP project be audited?

An audit is useful when gaps become difficult to explain, scope or responsibilities are disputed, go-live is approaching with open risks, or before a major decision to reframe or renegotiate the project.

Do you also audit the implementation partner and contract?

Yes. The audit can compare contractual commitments, assumptions, exclusions, responsibilities and deliverables with the reality of the project. The goal is not to find someone to blame, but to make gaps and responsibilities explicit.

Do you work with the implementation partner already in place?

Yes. PlanAxion works on the client side and can collaborate with the implementation partner, software vendor and internal teams. Independence means the recommendation remains guided by the client’s interests.

Can you audit an ERP project in Montreal or elsewhere in Quebec?

Yes. PlanAxion is based in Montreal and supports organizations across Quebec and elsewhere in Canada, on site or remotely depending on the engagement.

Independent ERP audit

Get a fact-based view of the project

If leadership can see the gaps but lacks a shared view of their causes, describe the context. We can frame the audit around the decisions that need to be made.

We can audit

Scope and governance

Implementation partner and contract

Data and integrations

Testing and go-live readiness

Discuss your ERP audit